Customer Satisfaction Important at Lowder
So you have chosen the area that you want to live in, maybe even the neighborhood. You want a new home, not a fix-it-upper. You know the general floor plan that fits your lifestyle. You want a new home just the way you want it.
Now, who are you going to trust to build your new home? Your home, well, is your home, but real estate is an investment too. You want to make the right choice in the builder that not only builds your home, but that will stand behind it.
A lot goes into choosing a builder for your new home. You have to consider the company’s history, financial stability, whose name is going to be behind your home? You also have to consider things like the timeline for building, availability of options and upgrades, and do they have the resources, the personnel and the expertise to make your home special?
That’s why building with Lowder New Homes is the best solution. With more than 50 years of experience and more than 200 years of expertise in our team, we have the process and the people to take care of you. We have implemented a customer service system that answers your questions and keeps you informed. It starts from the time you pick out a home site, continues during the design and selections process, and it continues during construction with on-site visits with our construction team. But our customer service doesn’t end with the completion of you new home. All throughout the warranty period and beyond we are happy to respond to your questions and your needs. We know that every time we have the opportunity to serve you, we have the opportunity to make a customer for life.
Listen to what a homeowner wrote this week to tell us:
“I must admit that when I recently called Lowder about a problem only to be told that the only person I had discussed this with had retired my confidence level plummeted! I’ve had my fair share of bad experiences (not with Lowder New Homes) but with resolving home repair issues so I really wasn’t too optomistic about this situation. But boy did ya’ll ever prove me wrong!! To say that I’m happy that this has been resolved is an understatement. I’m actually ecstatic and will be singing your praises for years to come! I will be a cheerleader for Lowder New Homes.” Ms. Judy Brown
It’s this kind of response from our customers that makes us proud to not only be in this business but to wake up every day! We also know that the relationship with our customers will be rewarded down the road. In fact, we’ve made it such a part of our customer philosophy that more than 98 percent of our customers said that they will recommend us to family and friends.
If you are looking for a new home and your investment in real estate is important to you please call or email Lowder New Homes at 334.270.6789 today and see why now is a great time to buy in Montgomery, Pike Road, Prattville and Millbrook!
Posted on Jul 26, 2010 | 10:16 AM

